Streamline Your Remediation-to-Resolution with ServiceNow Integration

Over 20,000 companies and government agencies worldwide use Tenable to identify vulnerabilities in and reduce risk to their network. With nearly 80,000 plugins—the broadest coverage in the industry—our vulnerability audits find all local and remote flaws, whether on the ground, in the cloud or on your mobile devices.

However, this deluge of vulnerability data can be overwhelming for you and your short-handed IT security and operations teams. Where do you start? How do you make heads or tails of all the security data that’s been discovered? And finally, how do you simplify the remediation process, so you can fix the most urgent issues in the most timely manner?

First things first: we make it easy for you! With Tenable SecurityCenter Continuous View™ (SecurityCenter CV™), you have a single pane of glass to see a consolidated view of all your vulnerability data from active scanning, agent scanning, intelligent connectors, passive listening, and host data. By leveraging our purpose-built Assurance Report Cards, you can visualize the totality of your security program, contextualize and prioritize your vulnerabilities and then take decisive action to reduce exposure and risk in your organization.

Now, you ask: I have found and prioritized the vulnerabilities, how do I get started with the remediation process?

Great news! If you’re using ServiceNow as your IT service management (ITSM) platform, today we release our custom-built application to give ServiceNow Security Operations customers full, continuous visibility of IT assets and any associated vulnerability data, so you can understand your full risk posture.

By integrating SecurityCenter CV vulnerability data with ServiceNow Security Operations, staff members in IT Operations can automatically create help tickets when new vulnerabilities are identified

Besides providing visibility, the key use case for this ServiceNow integration is for organizations to apply the right remediation process to their vulnerabilities. By integrating SecurityCenter CV vulnerability data with ServiceNow Security Operations, staff members in IT Operations can automatically create help tickets when new vulnerabilities are identified. These tickets can then be assigned and tracked to the right individual or team for closed-loop remediation and accountability. Finally, when these vulnerabilities are fixed and closed, you can verify whether the security risk has been truly fixed with subsequent scans.

The Tenable for ServiceNow Security Operations app is available in the ServiceNow Store. Download it today to streamline your security remediation. For more information on our integration with ServiceNow, including our Solution Brief and How-To Guide, go to our Technology Integrations page.